Don Bacon Appliance Service is proud to announce that our team has received the 2020 Best-in-Class Award in Customer Satisfaction from Sub-Zero Group, Inc.
This prestigious award is based on the overall customer satisfaction rate of Sub-Zero, Wolf, and Cove customers in areas such as first visit service completion rate, technician knowledge, and servicer communication. In 2020, we had a 92.7% post service customer satisfaction rate, compared to the 82.8% national average. Every team member at Don Bacon Appliance Service is essential in giving our customers a great experience. We are honored and humbled by this feedback, and we would like to thank our wonderful customers for this recognition.
We continuously strive to uphold our company values of quality workmanship and customer service in the Cincinnati Tri-State area and Lexington, KY. As a Sub-Zero, Wolf, and Cove Factory Certified Service Provider, our team takes great pride in providing our customers expert high-end appliance repairs and maintenance services.
The Don Bacon Appliance Service team offers our deepest gratitude and thanks for choosing us for your appliance repair needs, and for the opportunity to win the 2020 Best-in-Class Award.