The Scotsman ice machine is a popular and reliable choice for many homeowners. However, like any other appliance, it can occasionally experience problems. If your Scotsman ice machine is not making ice, follow these Scotsman ice machine troubleshooting tips to help you get your machine up and running again. Remember that these tips are only general guidelines; contact a technician for assistance if the problem persists.

Scotsman Ice Machine Not Making Ice

If your Scotsman ice machine isn’t making ice, check for these common problems:

Ambient Temperature

The room’s ambient temperature plays an important role in ice production. The machine will not operate properly if the room temperature is at or below 55 degrees. If the room temperature is too low, turn up the thermostat above 55 degrees Fahrenheit and try again.

Water Supply and Water Lines

Another possible reason why your Scotsman ice machine is not making ice is an issue with the water supply or water lines. Check to ensure that the water lines are turned on and that there is no blockage preventing water from flowing into the machine.


Inspect the water lines for damage or leaks. Ensure there are no leaks in the lines or around the machine. If you find a leak, contact a service technician for repairs.

Fan Motor

The fan motor is responsible for circulating air around the machine. If the fan motor is damaged or obstructed, this can cause problems with the machine. Check to ensure that the fan motor is not damaged and that no objects are blocking it.

Ice Bin

Check for jammed ice cubes if the “bin full” light is on and there is no ice. Next, try to clean the ice sensors. If the “bin full” light is still on, the sensors may need to be serviced by a technician or replaced.


Ice machines require routine cleaning and maintenance to prevent a build-up of dirt and grime. This build-up can eventually lead to ice machine problems. Read our step-by-step tips on how to clean your Scotsman ice machine.

scotsman ice machine troubleshooting
Image Source: Scotsman Home Ice

How to Reset a Scotsman Ice Maker

Sometimes a simple reset can fix things. To reset your Scotsman ice maker, press the “off” button to power down the machine. You can also reset your ice maker by unplugging it. After powering it down, wait 10 seconds before turning it back on.

How Long Does it Take for a Scotsman Ice Maker to Make Ice?

After following these Scotsman ice machine troubleshooting steps, your machine should produce ice in less than 30 minutes. It takes approximately three minutes for the water reservoir to fill with water. After the water reservoir is full, the water pump will spray water through the nozzles, and the water will get very cold. Ice will begin to form in the cube cups. This process will continue for about twenty minutes, and then the ice will be released to complete the harvest cycle.

If you are still experiencing issues after following our guide, call the Scotsman ice machine repair experts at Don Bacon Appliance today.