A: Simply call us at (513) 451-5225 to schedule an appointment, please have your appliance’s serial and model number ready when you call.
A: Having the model and serial number of the appliance is recommended.
A: Dust and dirt can accumulate on the condenser coil, which in turn stops air flow that helps to keep the temperature low. You can clean the coils yourself, or schedule an appointment with our professionals.
A: You should clean before or after each load of clothes.
A: Check to make sure the correct detergent was used. Dishwasher detergent does not foam but the detergent for hand washing does. Also, make sure that the door is completely closed and that there isn’t something loaded in a way to interfere with the gasket.
A: The model and serial numbers are located on the Model Number Tag. The location of the tag is different for each appliance, so use our Model Number Locator to find yours.